Dr. Jackson strongly believes that every patient should receive warmth, compassion and respect during each visit. more...
Office Hours
We are available to see patients from 9:00 a.m. to 12 noon in the mornings. Our afternoon hours are from 1:30pm to 5:00p.m. The office is closed for lunch from 12-1:30 pm. We resume seeing patients from 1:30 p.m. to 5:00 p.m.
After Hours
If you need to contact the office for any emergency, we have a 24 hour answering service to dispatch your call. A personal operator will forward your name and number to the on-call physician who is available daily to handle your emergent calls. We do not prescribe narcotics or birth control after hours.
Insurance
We accept most major insurance policies and will verify benefits prior to your appointment. However, we recommend you contact your individual insurance provider for benefit coverage. Click here to view a list of accepted insurance plans.
Lab Results
At your appointment, the nursing staff will inform you of which lab will be used for your tests. For Pap smear results, please allow 10 business days after your prep has been completed before retrieving results. You can then contact the lab either by phone or by the internet, which is available 24 hours a day 7 days a week. Their contact information is as follow:
Note: Please use ID# 01026 for our office and your 9-digit social security number. In Addition, please allow 3-4 business days for all other lab work and vaginal cultures before contacting our office for results.
Prescription Refills
You have several ways to refill your prescriptions. You may either call your pharmacy and have them fax a refill request or you may leave a detailed message with the nurse. We can also electronically transmit prescriptions to the pharmacy on your behalf if you can provide the fax number.
Cancellation Policy
We do attempt to call you 48 hours before your scheduled appointment as a reminder. However, if your contact numbers have changed since your last visit, we may be unable to contact you. The office requires a 24 hour cancellation notice prior to your appointment, if you are unable to notify the office, a $40.00 cancellation fee will be assessed and charged to your account.
Disability Forms
Should you require assistance in completing your disability forms for work, the Family Medical Leave Act, or return to school, please allow the staff five business days for completion. There is a $15.00 fee applied.
Scheduled Surgeries
If you are having any procedures performed at the hospital or the out-patient surgery center, you are responsible for your out of pocket expenses prior to your surgery. If you have any questions, please contact the billing office.